How can we help?

• Getting started

  Set Homeling up, ask your first things, and find your way around.

  • Before you start
  • Set it up
  • While the model downloads
  • Ask your first things
  • Overnight work and the morning report
  • How much of your Mac it uses
  • People
  • Automations
  • The menu bar
  • Keyboard shortcuts

• Permissions and approvals

  What Homeling asks to use and why, how it checks with you before it acts, and how to change your mind.

  • When Homeling asks
  • What each permission is for
  • Change your mind
  • Before Homeling acts
  • What Homeling may do
  • Overnight reading
  • The activity log

• Talking to Homeling

  Say what you need from any app, and make the shortcut yours.

  • Talk from any app
  • The microphone in the message box
  • The first time
  • Make it yours
  • If it doesn't work

• Backup and restore

  Keep an encrypted copy of your history in your iCloud, and bring it back on a new Mac.

  • Turn it on
  • What's in a backup
  • Who can open it
  • Restore on a new Mac
  • Delete your backups
  • If it doesn't back up

• Homeling on your iPhone

  Pair your iPhone with your Mac, and what it can do when you're away from your desk.

  • What you need
  • Pair your iPhone
  • What the iPhone app does
  • When your Mac isn't reachable
  • Forget, revoke, pair again
  • Or text Homeling
  • If pairing doesn't work

• Privacy and usage statistics

  What Homeling keeps on your Mac, what it sends, and the switches for each.

  • What's kept on your Mac
  • Usage statistics
  • Sharing examples
  • Cloud help
  • Weather and nearby places
  • Your voice
  • Backups and your iPhone
  • The full privacy policy

• Paid links

  What a paid link is, when you'd see one, and how to turn them off.

  • What a paid link is
  • Are they on now?
  • Turn them off
  • More detail

• The browser, the sandbox and VMs

  How Homeling uses websites and runs code, and how to watch it do so.

  • How Homeling uses websites
  • Watch it in the sandbox
  • VMs for running code
  • Saved logins

• Troubleshooting

  A stuck download, a slow Mac, the background service, the Mail extension and more.

  • The model download is stuck
  • Your Mac feels slow
  • Homeling stops when the window is closed
  • The Mail extension
  • Homeling can't read your texts
  • Homeling says it can't see your calendar or contacts
  • Something else

• Uninstall and delete everything

  Take a copy of your data, delete it all, or remove Homeling from your Mac.

  • Export a copy of your data
  • Delete everything
  • Uninstall Homeling
  • What stays if you just drag it to the Trash
  • Your iPhone and the waitlist

Ask Homeling

You can ask in a chat, too. “How do I back up?”, “How do I pair my iPhone?” or “How do I turn off usage statistics?” gets a short answer and a button to the right page here. In Homeling, Help → Homeling Help (⌘?) opens the page for the screen you're on, and the ? next to a setting opens the part that explains it.

For step-by-step walkthroughs of everyday things, see the guides. Can't find your answer? Write to [email protected].